A Decade of Learning: The next 10 years An Interview with Rina Goldenberg Lynch Part 2 – Looking Ahead

By Rina Goldenberg Lynch and Suzanne Bird

At the end of September we celebrated our 10th anniversary. One of the ways in which we are marking this is with a look back at the learnings from a decade of EDI consulting and a look forward to what the next 10 years might look like.  Last week’s blog covered the first part of an interview by Voice Associate Suzanne Bird, when I answered questions from our Associates about the first 10 years of Voice At The Table. This week’s blog is the second part of that interview, covering my thoughts on what’s to come in the next 10 years, both for Voice and for EDI.

Suzanne: Last week, we spoke about your time with Voice At The Table so far and how much you’ve learned.  Looking ahead, when it comes to Equity, Diversity & Inclusion  (EDI), what do you still want to learn?

Rina: I still want to learn how best to use technology to help people learn and use new skills, such as empathy and better listening.  An aspect of technology that we’re already starting to embrace is to make it easier for people to practise new behaviour habits. Unlearning some of our old habits and perspectives will take a lot of practice, and it is difficult to make the time for this.  Technology, for instance, can nudge us to make small incremental changes by practicing them often and regularly.

Suzanne: What trends do you see emerging in the EDI space in the next 10 years?

Rina: I think the focus will move even more towards behaviour change. Norms are actively and swiftly changing, so that what’s now acceptable or even desirable behaviour is already very different from many people’s understanding of what that is.  Not a day goes by without an article in the papers identifying something someone did that society no longer finds appropriate.  This indicates that the shift in behaviour is greater than most people comprehend.  Therefore, identifying, unpicking, understanding and communicating what’s appropriate or inappropriate will become even more important in the next few years This is going to be particularly important in the context of creating inclusive, psychologically safe work environments.

In terms of Diversity, our understanding of diversity of thought is going to grow and we will start to see benefits from the tools and initiatives that we’re currently designing/providing for a specific group of people benefitting others in unexpected ways.  Take, for instance, advances in accessibility software that makes it easier for neurodivergent people to access information at work.  What we’re learning is that those who are not neurodivergent are finding this software helpful to them as well.  It’s only when we go past the first threshold of bringing more Diversity through our doors and creating a welcoming environment for everyone when we truly start to uncover the greater benefits of Diversity; that’s something we have only just begun to understand.

Finally, in terms of organisational roles, it will be standard for companies to have a dedicated in-house EDI role and EDI will become a standard must-have function as important as HR or Finance roles.

Suzanne: What will Voice look like in 10 years?

Rina: In 10 years’ time I imagine we will be doing lots of novel things that help organisations tap into the diversity of their people on a larger scale.  We will also continue to work with senior influencers and leaders to help them become more conversant in this space.  On the leadership side at present, the talk about EDI is passionate at its best, but leaders don’t always know what others need to hear in order to shift mindsets and effectively tackle biased practices in the workplace. Voice At The Table will be influential in creating the much-needed change in this regard.

Suzanne: From your experience with clients, what advice would you offer to help them leapfrog their journey to inclusion?

Rina: I would simply say, keep your eyes on the prize.  And the prize is Diversity!  If you do the hard work, you will reap the expected as well as the unexpected rewards of Diversity.

If you would like to tap into our experience in helping organisations navigate the EDI Journey, why not set up an Ask Me Anything call with Rina?

Suggested Reading

A Decade with Voice At The Table is a Decade of Learning An Interview with Rina Goldenberg Lynch Part 1 – Looking Back

One size does not fit all – Adapting EDI Strategies for all

Is Toxic Masculinity Rife In Your Organisation?

By Inge Woudstra

In a recent blog, we referred to a report on Men and Suicide from the Samaritans, which explained that men compare themselves against an old-fashioned standard of masculinity that is toxic. That, in turn, leads to feelings of shame and defeat when they don’t feel they measure up to it.

Some of that toxic masculinity is very visible, but it’s much harder to spot when it is passive. In our recent webinar Escaping the Glass Mancave, Phil Cox shared that passive toxic masculinity includes:

  • Encouragement to toughen up
  • Emotional repression, ‘Stiff upper lip’ attitude
  • Self-medicating
  • Suffering in silence
  • Not wanting to burden others
  • Not asking for help, or admitting you don’t know something
  • Feeling unable to express weakness, sadness or confusion

Workplaces can unwittingly encourage toxic masculinity.   Yet, it’s not always easy to spot. For example, perseverance and stoicism are admirable qualities, but when they’re taken too far they can become toxic.

So how do you know whether toxic masculinity is rife in your organisation?

Below are 5 signs that show your workplace is affected by toxic masculinity.

  1. Long working hours are expected

There is a culture of always being ‘on’. People are expected to work ultra-hard, and work is almost seen as an Olympic sport. The job is expected to be put above all else, which regularly results in people coming to work when ill, and being applauded for it too. In contrast to that, in a healthier work environment, it is recognised that regular breaks and rest support productivity.

  1. Struggling to cope is seen as a weakness

People are mocked for talking about their feelings or admit they struggle to cope. There are few mental health programmes, or support is offered mainly to women. When an activity related to mindfulness is suggested, there is a negative response. When there are mental health or mindfulness programmes, jokes are made about them.

  1. People are expected to sink or swim

When someone talks about an issue, they are told to grit their teeth, suck it up and get on with. Or they are told, ‘this is what we are paying you for’.  In contrast, in a healthier work environment, they would be encouraged to talk about their feelings and offered support.

  1. Not asking for help is the norm

People take everything on themselves. They don’t admit it when they don’t know something or regularly take on too much work. This leads to substandard work and is a major cause of stress and mental health issues. In contrast, in a healthier work environment, people would be offered guidance and support. After all, this is how people learn.

  1. Caring and nurturing responsibilities are not accepted

When someone leaves early for caring responsibilities it is frowned upon. Asking for flexible work or taking time off for the family is detrimental to someone’s career. Parental leave is unacceptable for men. In contrast, in a healthier work environment, the need for work-life balance is acknowledged and encouraged.

As these 5 points illustrate, a work culture that encourages toxic masculinity impacts both men and women at work, and impacts negatively on end results as well as staff wellbeing.  A work environment that encourages toxic masculinity cannot be inclusive.

To change this culture, a different type of behaviour should be rewarded. Reward calmness, openness, tenderness, compassion and accountability. In addition, encourage people to be reflective and mindful, to ask for help and to express feelings such as sadness and confusion.  Try it! You might be surprised by how many men thank you for it.

Phil Cox helps organisations develop a healthy work culture where men and women can thrive. He regularly facilitates ‘safe space’ conversations for men and helps develop male support networks.

Do you have more questions? If you would like to book our Escaping the Glass Mancave interactive session for your workplace, or discuss how Phil could help you identify and resolve issues around toxic masculinity in your workplace, contact us.

Our Top Five New and Recurring Diversity and Inclusion Trends of 2021

2020 was an extraordinary year for Diversity and Inclusion and, thankfully perhaps, it is now over. We now have the advantage of looking back through the year to better understand what lessons we have learned and what will continue to evolve in 2021. Here’s my list of five new and continuing trends for Diversity and Inclusion this year:

  1. Diversity & Inclusion at the top of the corporate agenda

Last year was a wake-up call for many companies as the BLM movement highlighted the deep-rooted, latent biases that prevent Black people from progressing. Once recognised, many companies realised the only way to combat bias is with a more rigorous and responsible approach to Diversity and Inclusion. Some have responded by introducing company-wide initiatives that lay the responsibility of progress at the feet of both the leadership team as well as each individual staff member. Voice At The Table is involved in several such programmes and is delighted to, finally, be part of more impactful change.

  1. The Evolution of Language

Use of language has two sides: one is to ensure that the words we use in our communication do not betray ingrained biases and outdated beliefs; the other is giving people the words they need to express what it’s like to be on the receiving end of bias.

Outdated language: the surge to eradicate words from our vocabulary that betray racism, sexism and other “isms” started last year with the purge of terms like white and black lists, master and slave servers, master bedrooms and so on. Our language has evolved to include antiquated standards without us noticing – until now, it seems.  Many a business has been named and shamed for the use of callous terminology that alienates employees, customers and other stakeholders.

You might recall the H&M incident a couple of years ago.

 

Words to express bias: Until recently, people weren’t sure how to explain why D&I is good for business, how it feels to be on the receiving end of microaggressions and what indirect discrimination looks like. With increasing emphasis on Diversity and Equality-related subjects, stories are emerging that showcase discrimination in a way that others understand. “Systemic racism” and “white privilege” are now recognised terms. Companies and people are woke to terminology that captures and expresses conditions that, not so long ago, while rampant, were not visible to most. This change will afford people opportunities to better explain the latent unfairness they may be experiencing.

  1. Diversity in the Public Eye

Diversity isn’t just important to companies, it has become a topic du jour for society. More and more films, TV programmes, theatre productions, art exhibitions, sports events and written materials occupy themselves with the topic and reflect society in a more authentic and accurate manner. Think of Netflix’s Bridgerton and BBC’s Small Axe. Consider all-female football and rugby teams now being afforded more screen time. Think about art exhibitions celebrating Black female artists and articles dedicated to female artists. While still in its infancy, this is a growing trend.

  1. Working From Home

Both a blessing and a curse, working from home is most certainly here to stay. It has, unfortunately, been as much a villain – particularly for women – as it has been a saviour – giving many of us an opportunity to wrap our careers around the rest of our lives. While the pandemic keeps wreaking havoc, we will continue to make our homes also our offices.  What happens after is still a mystery, but I’d venture a solid guess that we won’t be returning to the office on a full-time basis.

  1. Women are back in focus

The 2020 pandemic hit women hard. They bore the greater burden of the job loss predicament, having to exchange their careers for home-schooling and caring duties. Companies in the UK were also given a reprieve from Gender Gap Reporting in 2020 – a retrograde step for our legislative progress[i].

As a result, the focus on hiring, retaining and supporting women in the work force has returned, particularly in the Tech sector. The good news is that, while we continue to applaud efforts made by companies to level the playing field, many women have taken matters into their own hands by highlighting the issues and fighting to regain lost ground. Like NASDAQ’s CEO Adena Friedman who is pushing for more Diversity in the Boardroom, as reported by the New York Times in December.

Here at Voice At The Table, we will continue to work with you on developing your D&I strategy, helping you assess the levels of Diversity and/or Inclusion in your organisation, and helping you implement impactful culture change initiatives that will ensure that your organisation garners the benefits of diversity both for the business and for each individual.

To find out how we can help you on your Diversity journey, please get in touch with me.

[i] It would be remiss of me not to mention the fact that women have also been let down by governments and society when it comes to protecting them from domestic abuse which always rears its ugly head during pandemics.

Guest Blog: Ensuring Gender Equality During the Holidays

By Anna Calvin*

With Christmas fast approaching, people are preparing to take a break from their work to spend time with family. However, gender inequality issues in the workplace are not taking time off. Women are experiencing reductions in salary, while others are losing their jobs. These setbacks, along with micro-aggressions, are preventing gender parity. I offer four tips to help your company bridge the gender inequality gap this holiday season.

  1. Delegate tasks fairly

Apart from a pay gap, women also suffer from a stress gap. According to research, female workers are more likely to struggle with work-related stress than male workers. This is because they are pressured to perform well in light of gender prejudices. This can become more severe during the holiday season as work intensifies. To avoid this, ensure that you’re giving all your employees a reasonable number of tasks, regardless of gender. All it takes is some extra planning. Verizon Connect’s Holly Dempster highlights the importance of planning ahead. Additionally, ensure that there is a plan for emergencies so that women don’t have to bear the brunt of holiday workplace stress. You can lean on technology to help you schedule and delegate tasks more efficiently, but don’t neglect the importance of communicating with your team, either.

2. Reject the notion that shopping for gifts is a woman’s job

To label something as “woman’s work” is to contribute to gender stereotypes. Huffpost’s Sarah Tinsley talks about the gender stereotyping that occurs during the holiday season and how it affects our children. Girls aren’t biologically wired to be more nurturing, and boys aren’t wired to be more practical. So why do we treat them as if they are, in the gifts that we give them?

The same can be said about those in the workplace. Before you tell your female employee to do some company gift shopping, ask yourself: Am I sending her out because she’s good at picking gifts, or because she’s a woman?

3. Advocate for greater male involvement in holiday preparations

There’s no such thing as “women’s work”, so what you can do is have ALL your employees lend a hand preparing for the holidays — from decorating the office to shopping for gifts to baking the office Christmas party snacks – although maybe not this year! By removing the stigma that it’s a woman’s job to shop or carry out domestic chores, you create a more inclusive and gender-equal workspace.

4. Encourage healthy conversations that tackle gender awareness and sensitivity

Finally, encourage your employees to talk about the issue. Don’t let it be swept under the rug because, often, this is why it continues to be in an issue in the first place. The Women in the Workplace report states that while company commitment to gender parity is generally high, this is often not put into practice. This is usually because many employees aren’t on board with it. But by engaging in conversations with all your employees and getting them to say their piece, you’re creating a safer, more open workspace. And, hopefully, one that is gender-equal.

Gender equality should be non-negotiable. To foster a community of diversity and inclusivity, all genders must be accepted and treated fairly. Voice At The Table can help your company build programs and strategies that promote diversity and inclusivity, all for a healthier workplace. Get in touch with us to learn more!

*Anna Calvin is a freelance blogger who advocates for women‘s empowerment and LGBTQ+ rights. She likes tea. A lot of it.

Will Covid Wipe Out the Macho Leadership Culture?

By Melissa Jackson

If there’s one thing we’ve learned during the Covid pandemic, it’s that some of the best leadership skills – in the face of a crisis – have been demonstrated by women. It feels like the time is right to shed the macho leadership style that has dominated politics and the boardroom and look to a future where empathy and co-operation prevail. [continue reading]

Let’s take the most extreme example of macho leadership – Donald Trump – the man who consistently and bullishly holds such inflated self-belief that he selectively ignores the opinions of others, believing his “superior” judgement is beyond reproach. Predictably, he’s rejected the advice of medical professionals and unsurprisingly, the US currently has the world’s highest death-rate from Covid-19.

Then there’s Brazil’s president Jair Bolsonaro, who has repeatedly trivialised Covid-19, describing it as a “little flu” that did not warrant “hysteria” and claimed that his country would be protected from the virus by its climate and youthful population. Brazil is currently second in the league table of global Coronavirus deaths and – in an almost retaliatory act of irony – the virus has infected Bolsonaro.

The countries with some of the lowest Covid mortality figures are led by women, including New Zealand, Norway, Germany and Taiwan. Both New Zealand and Norway’s leaders have exhibited leadership styles that have been described as “empathetic” and “collaborative”.

Speaking on BBC Radio 4’s Woman’s Hour recently, the esteemed British musician Brian Eno, said, the countries that have come out of Coronavirus “well”  have “spent more time listening to their scientists than to their ideologues” and that “macho posturing has proved to be worse than useless” in the face of the pandemic.

I hear that over-worked conundrum, “Why can’t a man be more like a woman?” ringing in my ears.

Joining in the Woman’s Hour debate and commenting on the highly-competent and distinguished female leaders, Chair of Time’s Up UK (see link below) Dame Heather Rabbatts said, “We always used to say you can’t show your feelings as a leader. Here they are showing their feelings; at the same time, being incredibly decisive, basing their judgements on evidence, being collaborative and listening.

“I think what we’re seeing now is a formidable sense of ‘this is what constitutes leadership’.

“It isn’t the shouting; it isn’t the vilification of others or the demonising of others. It is absolutely about this sense of humanity, aligned with clear leadership.”

Dame Inga Beale, former CEO of Lloyds of London, told the programme that she was often criticised for not being more autocratic, a behaviour that is allied with a male leadership style.

Dame Heather said the female political leaders have demonstrated collaboration, building alliances, listening and humility.

These are skills that could usefully transfer to the boardroom and the corporate hierarchy.

For years, there have been suggestions that women’s leadership styles might be different and beneficial. But too often, political organisations and companies have focused on persuading women to behave more like men if they want to lead or succeed. However, the female heads of state, operating in a Covid world, are a case study of the leadership traits men may want to learn from women.

It’s time they were adopted across the board and the macho tactics eradicated. Let’s seize the moment and see something positive emerge from this crisis to shape the leaders of today and tomorrow.

For more articles related to this, click on the links below.

Leaders  (Guardian)

 

Leadership Lessons Men Can Learn From Women (HBR)

Time’s Up UK

Active Voice: Stuck for Ideas on How to mark IMD? Here are five.

International Men’s Day (IMD) gives people the chance to celebrate the positive value men bring to the world and to raise awareness of the issues they face.

Here are five ways to help you mark the occasion.

  1. The stigma around male mental health still exists, so, if you’re male, spend some time looking after yourself and/or check in on a friend; try to look out for each other as much as possible.
  2. In the UK, men remain three times as likely to take their own lives as women. Sometimes we say we’re fine when we’re not. So, if your friend doesn’t seem ok, don’t forget to reach out to them. Or make a donation to the suicide prevention charity, CALM UK.
  3. Organise a social event for employees to bring sons into the workplace. Introduce them to male role models who can inspire these boys to have goals and ambitions.
  4. International Men’s Day lands right in the middle of the annual Movember campaign to “change the face of men’s health” – so grow a moustache.
  5. IMD is a time to celebrate the positive influence men can and do have on society as a whole, so – male or female – why not let the men who inspire you know how much you appreciate them?

You can find more information about International Men’s Day here.

 

“Where are all the guys?” Why men avoid entering the gender parity debate.

Guest blog by David Levenson*

This article has been a long time in gestation – novels have been written quicker. But its development, alongside the evolution of my views, has given me the confidence (yes, men need confidence too) to write for Voice At The Table. It is also the story of why the men who should be publicly leading on gender equality mostly stay silent.

The inescapable conclusion is that men are too scared to engage on a subject that is so often regarded by them as a hot potato. Alternatively, we just don’t get it – we don’t see it as a problem, certainly not in a business or work context. It ends up that women’s issues are for women alone to comment on.

However, what is needed here is less gender politics and more honest conversation.

To the women who I hope are reading this, my message is simple – get the men in the room, onto the social media feeds and get them talking. It’s time to engage the guys in the gender parity debate and stop them from finding reasons to opt out.

So, here is the tale of my journey through diversity politics and how it relates to the wider issue of male engagement.

Fifteen months ago, I stumbled upon an article by Avivah Wittenberg-Cox of  the consultancy 20-first in the Harvard Business Review. Her argument that gender equality is more than a “women’s issue” rang a bell for me and made me think about my position and indeed my role in helping to achieve parity for women on pay and in the boardroom.

Moreover, it convinced me that successful gender balancing requires convincing the majority of your employees that it’s a good idea. And that cultural change needs to be led from the top. Now, the majority of CEOs are male, so it follows that the equality agenda needs to be pushed… by men.

Having absorbed the article, I ran my eye down the list of comments on the LinkedIn posting that had accompanied the article.  Dozens of comments, all from women.  So, plaintively, I added a thought of my own – C’mon on guys, where are you?

As it turned out, my plea didn’t disappear into the ether.  Other men started to appear and contribute views in the discussion thread.  For me, this first tiny venture into the discussion was the start of a process which has culminated in this article.

Now, I may not be typical; I spent the best part of twenty-five years as a finance director in social housing during which time I worked for women CEO’s, and with many female executive colleagues and board members. It is fair to say that the experience of diverse groups generally, and women in particular, has been better than in most industries.  However, it is instructive to listen to the words of Terrie Alafet, Chief Executive of the Chartered Institute of Housing and one of the sector’s most high profile women executives, in 2016:

“We know from our own research that as a sector, housing is actually more diverse than average…But at the top of our organisations, in our boards and senior teams, it’s a different story.”

It requires more from CEO’s than just a commitment to balance their executive teams, as Ms Wittenberg-Cox suggests.  It needs recognition that there is a duality of interest in gender equality.  Men have a stake in the decisions that women make about their roles as partners, parents and providers.  Economies and societies work best where there is openness and accountability for the contributions made by women and men in the workplace.

I like to think, notwithstanding all that the #MeToo movement necessarily represents and has had to undertake during the past year, that we have moved on from the battle of the sexes that characterised 20th century feminism and its machoistic counterpart.  Today’s workplace is less divisive and more co-operative.

But we are not there yet as all the statistics show and there is still a cultural battle, if not all-out war, to be fought and won.  And pivotal to this are the men who continue to occupy most top seats at board tables and in executive teams and who should constantly send out the message that striving for gender equality at the apex of companies, financial institutions, professions and public services is in the interests of all of us.

* David Levenson is an accredited executive coach and career strategy coach.  He founded Coaching Futures in 2016 with the aim of transforming people’s lives, careers and goals.

David is one of the co-creators of Raising Roofs.  He is passionate about the workplace of the future and fascinated by how technology is rapidly changing the way we work.

In Praise of Show-Offs

You may have come across the twitter hashtag #ImmodestWomen and wondered what it’s all about.  It caught my eye because it seems another excellent example of the ‘damned if you do, damned if you don’t’ behaviour asked of women:  on the one hand, we are expected to be humble, compliant and supportive of others; on the other hand we’re told to promote ourselves – particularly in the context of our careers – showcase our strengths and talk more about our own achievements.

To give you some context, #ImmodestWomen is a hashtag introduced by Dr. Fern Riddell who dared to insist that her hard-earned PhD title form part of her twitter handle. A backlash of comments from men berated her for being immodest, lacking humility, even being vulgar. By simply showcasing her expertise, Dr. Riddell was publicly shamed for not conforming to society’s expectations of women to be modest, well-behaved, not showing off.

How do we strike the balance between society’s – and frankly, our own – expectations of humility with the need to self-promote at work so as not to lose out to those (mostly men) who do it so well?

At Voice At The Table, we have a talk entitled ‘The Art of Female ‘Blagging’ with Integrity.’ Here’s how it works:

My good friend and associate Cara Moore and I recognised a while ago the double-edged sword society had dealt us. To generalise, men seem to be at ease ‘blagging’ their way into promotions and pay rises by exaggerating their achievements and abilities, while (again in general) employing those tactics made women feel uncomfortable.

After much discussion we came up with a way of ‘showing off’ which we think feels more natural to women. In other words, turning blagging into bragging – but doing so based on actual achievements and confidence in our potential. Hopefully it negotiates the fine line between what feels right, and what we as women need to do to be seen and heard.

We came up with our own acronym BLAG which captures the elements that make the term ‘blagging’ more palatable to women:

B stands for Bright: Being visible by speaking up, contributing without hesitation or self-doubt, confidently applying for stretching tasks, and asking for that title, promotion or pay rise. We should aim to be bright like a beacon and be known for our strengths and unique talents.

L stands for Learned: Many of us are experts in our fields, and this is important. Whatever we say or do, we need to be comfortable that we can back it up with substance. For many women, this is the reason the term ‘blagging’ feels unnatural – we think of it as a cover-up for actual knowledge. Not so for most of us, who know much more than we give ourselves credit for. Learned means not only knowing our ‘stuff’ but remembering that we do!

A stands for Audacious: This is where we must ask ourselves to ‘just give it a go.’ Often, before we try something new or more daring, we talk ourselves out of it before we even begin: ‘I’m not good enough. I don’t have the experience. They would never agree to it,’ pipes up our unhelpful inner voice. We have dozens of reasons for not doing something instead of just going for it. So being audacious is about silencing that inner critic and ‘JFDI’*.

G stands for Gutsy: Gutsy is about being brave enough to tie these three elements together and take action to BLAG by being visible, known for our expertise and knowledge, and unafraid to step up.

So, while shouting from the roof tops about how good we are is something we prefer to leave to others, there is no shame in adding those well-earned initials that follow your name. Thank you, Dr. Fern Riddell for standing up for yourself and for BLAGging with integrity.

* For those of you who are wondering, JFDI stands for Just Flippin’ Do It!